To our customers and partners,

As we continue to monitor the rapidly evolving COVID-19 situation, our first thought is for the safety and well-being of all individuals and businesses impacted by these difficult circumstances. At Cred, we are committed to providing you with the guidance and support you need so you can focus on your well-being. I want to assure you that Cred will do everything in our power to continue to serve and support our communities — through our online chat and support inbox that is available 24/7. In the meantime, please stay safe and take care of yourself and your loved ones. That is what matters most right now.

Dan Schatt, Co-Founder and CEO

What we are doing for our partners & community:

Many businesses today are stepping up to help because no one can do it alone. We’re calling on companies across the financial ecosystem, to come together to help the most vulnerable during this crisis. We all need to support our employees and look for ways to help our customers navigate these waters. In the last few months, we’ve seen generosity and kindness, intergenerational support and solidarity, and remarkable fortitude. It is during times like these that courage and generosity and resilience make a difference. We are continuously exploring ways to help our partners navigate these times with adjustments to existing products based on business conditions and customer needs.

  • 24/7 customer service
  • New products and tools to help you control your account effectively
  • Private Clients have access to a team of Associates
  • Telegram group for immediate support
  • Crypto-backed loans
  • Providing tools and resources so that their customers know their assets will be safe with Cred.
  • 24/7 Partner Support

A Word from Cred’s Security Director

Creating a Cyber-secure Home

Things can quickly get overwhelming during a crisis, so it’s important to make security as simple as possible. By focusing on these three things: social engineering, strong passwords, and updated systems, you’ll be able to better protect yourself, your business and your family from cybercriminals taking advantage of the situation.

1. Outsmart social engineers
If you receive a suspicious email or text message, don’t respond, click on links or open attachments. There are threat actors out there taking advantage of the COVID-19 pandemic who are engineering social moments that feel totally harmless, for the purpose of exposing you to malicious software. While these cybercriminals are always there, incidents like this increase during a crisis. So when you are looking for resources on the topic, it’s always best to do so with a personal device and not a work laptop while at the same time looking for material at trusted online resources. Also, just know that Cred will never ask for confidential information when reaching out to you.

2. Strengthen your passwords
Weak passwords continue to be a source of security breaches on a worldwide scale. To create stronger passwords, use unique passphrases for all of your accounts. Passwords managers and Multi-Factor Authentication/2-Factor Authentication (MFA & 2FA) will go a long way to creating a more fortified environment for your sensitive information.

3. Update your OS
Finally, when it comes to easily employable, yet effective security measures, it’s important to not overlook your system itself. Dedicate a bit of time to check to see if you’re running the latest OS on your desktop and mobile devices. Setting your OS to auto-update will make this process even more simple. You can take your security steps further by securing your wifi access point and using a VPN as well.

By taking these three simple steps, you’ll be in an outstanding position to weather the COVID-19 crisis without incident.

Stay safe,
Marie Kacmarek
Director of Information Security

Making Sense of Today’s Markets

We will be regularly updating this section with the most significant articles from across the crypto space.

Crypto to the Rescue After Khan Academy’s COVID-19 Traffic Surge

How Catherine Coley Of Binance US Sees Digital Dollars As A ‘Binary’ Choice For America

Why COVID-19 Stimulus Should Incorporate Digital Dollars

Crypto Was Meant to Democratize Finance, And It’s Finally About To

Support charities fighting COVID-19

According to the World Health Organization, the COVID-19 virus has reached pandemic levels. There is still a lot to be done to prevent the spread and help those affected. Front-line medical responders in high-risk and quarantined areas need supplies to continue to provide support as the crisis unfolds. Distance learning opportunities are needed for children who can’t access school. These featured charities have mobilized efforts to educate the public, prevent new infections and assist with recovery. You can help them make an even greater impact by donating today.

In addition to these responding charities, the nonprofit sector as a whole has been devastated by the economic effects of the pandemic. If you are able to help, they need it now more than ever.

Direct Relief 

CDC Foundation 


Save The Children 

American Red Cross 

International Rescue Committee 

International Medical Corps 


GlobalGiving Foundation 

Stay Informed

Current advisories differ across cities and countries, and options around travel and gathering may change at any time. For up-to-date information and recommendations to keep people (including the most vulnerable among us) safe, it’s essential to refer to trusted sources like local officials, the CDC, and WHO

International Air Transport Association (IATA)

U.S. Department of State


Disclaimer: CredEarn is the trade name for a service offered to non-US persons by Cred LLC, which is an entity distinct and separate from Cred (US) LLC. CredEarn allows you to extend a loan to Cred LLC. The purpose of the loan is to allow you to earn an enhanced yield on your crypto assets, such as Bitcoin. Cred LLC is not a bank and CredEarn services are not insured by the FDIC. CredBorrow and C-LOC™ are trade names for lending products of Cred (US) LLC, a licensed lender and a wholly-owned subsidiary of Cred LLC. Loans, loan amounts, terms, and rates are not available in every jurisdiction, or for every collateral type. The availability of rates, crypto types, loan amounts, and other terms are subject to change. Loan applicants are subject to AML and KYC screening. Terms, conditions, and restrictions apply. Loans made or arranged pursuant to California Finance Lenders Law License 60DBO - 91480.